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Community Furniture Business Owner Lights the Way for a Future in the Industry

Community Furniture Business Owner Lights the Way for a Future in the Industry

Imagine a company that stands out in a diverse community, a beacon of uniqueness in a sea of big furniture franchises and rapidly growing home decor business chains.  Under the leadership of its owner, Eva Chavez, Amparo Furniture Store is not just a business but a family-owned, community service-based model.  It's a pioneer in custom catalog merchandising, offering a unique approach to the industry.

Eva Chavez is a self-made entrepreneur and business owner from Mexico who personifies first-class service to her community. Her business strategies emphasize close interaction with her customers, leaving them with complete confidence from the start of the purchase to its close. Eva says, "In my business, it's not about profit; it's about my relationship with my community that is most important."

Her Foundation

Eva grew up surrounded by family entrepreneurs in a ranch community in Mexico. Her father was her main inspiration when learning about furniture. Along with many other family-owned small community stores, Eva knew how to run a business at an early age.  Her apprenticeship enabled her to excel in product knowledge, and the value of a community focus with ethical business practices. Eva understood everything she needed to know about furniture from her father, a master craftsman in carpentry. Eva learned about the quality of wood, stains, varnishes, and the tools of the trade, including how to run and maintain a high-quality, service-based business.

Inventory is chosen based on the highest standards in craftsmanship. All products are made from the finest materials. Salespeople must know their products well and work effectively with customers to meet their requests. Eva tracks all transactions even if she is not present in the store. "Follow-up is crucial for the success of my business," Eva emphasizes. The employees at Amparo Furniture Store also have a strong sense of concern for meeting the customer's needs. The close of the sale involves satisfying the customer at the highest level and resolving issues with attention and detail. These attributes make Amparo Furniture Store unique compared to large furniture store chains and other home decor franchises.

While these businesses have a higher sales rate, the product returns are more frequent. This issue is related to low-quality products and inaccurate representation of products offered for sale. Amparo Furniture Store takes the lead in delivering quality products, with deliveries ending with fewer mistakes at the end of the day.

The Community

Amparo Furniture Store brings neighborhoods back to an older catalog-based ordering style. We specialize in making your home design complete and customized with paint samples, decorating ideas, or simply exploring new options. We'll help you create your ideal vision in interior design with practicality and affordability.

Visit our home furniture studio, where our customers can meet their specific criteria for making custom orders while searching for the right product. Eva Chavez addresses every customer's issue with complete integrity and honesty.  She does not lead her customers down a road toward a purchase they are forced to make. Eva brings reality to the table in all her business transactions.  She delivers quality products promptly and makes all her promises to customers with genuine expertise.

In ten to twenty years from now, Eva expresses, "Everyone has the dream to succeed and remain in existence as a business."The reality is that big chains and franchises ultimately downsize and often cease to exist. Since the pandemic hit, Amparo's Furniture Store has downsized to a furniture studio warehouse. Her studio thrived despite this challenge. That did not stop Eva Chavez from continuing to be a beacon of service to her community. Amparo Furniture Store is lighting the way toward a future customers can surely rely on. The studio is open to all community members so they can enjoy an outstanding variety of services Amparo Furniture Store offers.

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